401(a) Defined Contribution Plan<br />457(b) Deferred Compensation Plan: For DC Government Employees
Customer Support
MissionSquare Participant Call Center
DC’s Exclusive Toll- Free Service Line at 1-833-252-1682
Contact DC’s Dedicated Call Center for general retirement account questions or concerns. Your call will be answered by a DC Plan representative exclusively trained to service your 457(b) and 401(a) plans.
Hours: Monday-Friday, 8:30 a.m. - 9:00 p.m.
- Para asistencia en Español, oprima *
- TDD: (800) 669-7471
Local Service Office
MissionSquare Retirement
777 North Capitol Street, NE, 4th Floor
Washington, DC 20002
9:00 am - 4:30 pm (Monday - Friday)
(202) 759-7190
Walk-ins and scheduled appointments are available Monday to Thursday, 9:00 a.m. - 4:30 p.m. | Friday, 9:00 a.m. - 1:00 p.m. Eastern Time (by appointment only).
Local Retirement Plan Specialist
Your local Retirement Plans Specialists can help you plan your retirement and manage your account. They also present on-site education seminars.
- Register for an individual appointment or group seminar at the local service centers:
- Schedule a Virtual Appointment:
- You can also contact us:
- Email: service@DCRetire.com
Financial Planning Services
Your CERTIFIED FINANCIAL PLANNERTM professional can help you plan your overall financial future.
- Seminars and workshops at your worksite during staff meetings, safety meetings or other special events.
- One-on-one appointments, for more personalized guidance, in person or by phone.
Customized financial plans provide written, customized guidance.
- Snapshot Financial Plans - personal retirement savings forecasts, available free to all District participants.
- Goal-Specific Financial Plans - detailed analysis of one or two financial topics, such as Retirement, Asset Allocation, Education, Insurance Planning, or a Major Purchase.
- Comprehensive Financial Plans designed primarily for those nearing retirement.
Your CERTIFIED FINANCIAL PLANNERTM provides education about a variety of financial topics that can affect retirement savings, such as estate planning, saving for education, and setting long-term financial goals. To learn more about financial planning services, or meet with a CFP®, contact your Retirement Plans Specialist or visit www.missionsq.org/financialplanning.